Creative Conflict Resolution for Leaders - Using the Thomas Kilman Assessment
Conflict resolution costs leaders daily in managing their time and people.
Conflict resolution has become the #1 skill for
leaders to manage their key teams and business effectively.
Goals:
Learn and practice the 5 Conflict Styles, Competition, Compromising, Accommodating, Avoiding and Collaborating
Identify your preferential conflict style
Recognize and respond to the conflict styles of your colleagues
Assess conflict situations
Practice using different conflict styles with specific problems
